GENERAL SALES CONDITIONS
The offer and sale of products made on the website www.avantgardeshop.it are governed by these General Conditions of Sale. Before submitting their Purchase Order, the Customer must carefully read these general conditions of sale. The forwarding of the Purchase Order implies the full knowledge and express acceptance of both the above-mentioned General Conditions of Sale and as indicated in the Order Form. The Customer is obliged, once the online purchase procedure is concluded, to print and keep these General Conditions of Sale and the related Order Form, already viewed and accepted.
1.1 These General Conditions of Sale have as their object the online sale of products through e-commerce service on www.avantgardeshop.it .
1.2 The products sold on the site can be purchased and delivered exclusively in the countries indicated in the Order Form. Any orders for shipments to be made outside these countries will be automatically rejected during the Order's processing procedure.
2.1 The products are sold directly by the company AVANT GARDE Calzature di Giovanna Volturno with registered office in via del Gallitello 189/227, 85100, Potenza (PZ), / VAT number 01910370764.
For any information request, you can contact via e-mail at the following address: firstname.lastname@example.org
by telephone: 0971442294
via mail to the following address: AVANT GARDE Footwear by Giovanna Volturno, Via del Gallitello 189/227, 85100, POTENZA (PZ), Italy
2.2 The products are sold to the Customer identified by the data entered when completing and sending the Order form in electronic format with simultaneous acceptance of these General Conditions of Sale.
2.3 The offers of products on the www.avantgardeshop.it website are exclusively for adult customers. If you are under the age of 18 to be able to purchase on www.avantgardeshop.it you must first have the consent of one of your parents or a legal guardian.
Remember: this is always true, not only for our site, but for all the sites you visit on the Internet: when you browse the Internet, see or are asked for information that you do not understand or are not clear, always ask your parents for help. By creating an Order through this website, you guarantee us that you are over 18 years of age and have the legal capacity to enter into binding contracts.
2.4 The Customer is forbidden to enter false names, and / or invented, and / or fancy, in the online Order procedure and in further communications. The Seller reserves the right to prosecute any violation or abuse, in the interest and for the protection of all consumers.
2.5 By accepting these Conditions of Sale, moreover, the Customer exonerates the Seller from any responsibility deriving from the issue of incorrect tax documents due to errors in the data provided at the time the Order is placed online, as the Customer is solely responsible of their correct insertion.
3. THE SALE VIA E-COMMERCE SERVICE
3.1 The online sales contract refers to the distance contract concerning the sale of movable goods (hereafter Products) stipulated between the Customer, and AVANT GARDE Calzature di Giovanna Volturno, as Seller, as part of a service of electronic commerce organized by the Vendor, which uses remote communication technology called Internet for this purpose.
3.2 To conclude the purchase contract of one or more Products, the Customer must complete the Order form in electronic format (hereinafter Order) and transmit it to the Seller through the Internet by following the relative instructions.
3.3 The Order contains:
- a reference to these General Conditions of Sale;
- information and images of each Product and its price;
- the means of payment that you can use;
- the methods of delivery of the Products purchased and the relative shipping and delivery costs;
- a reference to the conditions for exercising your right of withdrawal;
- the methods and times for returning the purchased products.
3.4 Although www.avantgardeshop.it constantly adopts measures aimed at ensuring that the photographs shown on the Website are faithful reproductions of the original products, including the adoption of every technological solution possible to minimize inaccuracies, some variations are always possible due to the technical characteristics and color resolution features of the computer you are using. As a consequence, the Seller will not be responsible for the possible inadequacy of the graphic representations of products shown on the Site if due to the aforementioned technical reasons, since such representations are merely illustrative.
3.5 Before concluding the contract, the Customer will be asked to confirm the reading of the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.
3.6 The contract is concluded when the Seller receives via the Internet the Order Form sent by the Customer, subject to verification of the correctness of the data relating to the Order itself.
3.7 The language available to conclude the contract with the Seller is Italian and the applicable law is Italian.
3.8 Once the contract is concluded, the Seller will process the order for its evasion.
4. EVASION OF THE ORDER
4.1 With the transmission through the Internet of the Order, the Customer accepts unconditionally and undertakes to observe, in relations with the Seller, these General Conditions of Sale.
4.2 Once the contract is concluded, the Seller will transmit to the Customer, by e-mail, a Confirmation of the Order, containing a summary of the information already contained in the Order described in paragraphs 3.3, 3.4 and 3.5.
4.3 It remains the possibility, on the part of the Seller, before sending the Order Confirmation, to request you via e-mail or on the telephone indicated by the Customer, further information with reference to the Order sent via the Internet.
4.4 The Seller may not process purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect, or in case of unavailability of products. In these cases, we will inform the Customer by e-mail that the contract is not concluded and that the Seller has not followed the Order specifying the reasons. In this case the sum previously committed to the customer's payment means will be disengaged.
4.5 If the products presented on the website are no longer available or on sale after sending the Order, it will be the Seller's responsibility to notify you promptly and in any case within thirty (15) working days from the day following that in which the Customer has transmitted the Order to the Seller, any unavailability of the Products ordered. In this case the sum previously committed to the customer's payment means will be disengaged.
4.6 Each sale made by the Seller through the online sales service may concern one or more products, with no quantity limit for each item.
4.7 www.avantgardeshop.it reserves the right to refuse orders from a Customer with whom there is a legal dispute concerning a previous Order. This also applies to all cases in which www.avantgardeshop.it deems the Customer unfit, including, but not limited to, the case of previous violations of contract conditions for online purchase on the Site or for any other legitimate reason, especially if the customer has been involved in fraudulent activities of any kind.
5. SALES PRICES
5.1 Unless otherwise stated in writing, all prices of the Products and the shipping and delivery costs indicated on the website and in the Order are to be considered VAT included and expressed in Euro. The validity of the indicated prices is always and only the one indicated by the website when the Order is transmitted via the Internet. Product prices and shipping and delivery costs may vary without notice. Then make sure of the final sale price before submitting the relevant Order.
5.2 All products are shipped directly from Italy. The prices of the Products and the shipping and delivery costs indicated on the website and in the Order, unless otherwise specified, are to be considered not inclusive of any costs related to customs duties and related taxes if the shipment takes place in non-EU countries or in countries where the current legislation provides for import charges.
5.3 These costs are therefore charged to the Customer and must be paid directly upon delivery of the Products, according to the instructions specified in the Order Confirmation.
6. METHOD OF PAYMENT
The payment of the price of the Products and of the relative shipping and delivery costs can be made using the methods indicated in the Order form of the website www.avantgardeshop.it and summarized below.
Credit cards and prepaid cards:
6.1.1 For online orders on our site we accept both credit card and prepaid card payments (for example, PostePay) through the paypal platform, without any additional cost on the product and shipping costs. It is understood that the Customer must hold a valid credit card at the time of placing the Products purchased online and that the name on the credit card must be the same indicated on the billing information. In the absence of such assumptions it will not be possible to proceed with the Order.
6.1.2 At the time of online purchase, at the same time as the Order Confirmation, the reference banking institution will make the only commitment of the amount related to the Order from the availability of the Customer's credit card. The amount will actually be charged to the credit card only when the products purchased are shipped.
6.2.1 If the Customer has a Paypal account, www.avantgardeshop.it gives the possibility to make payments using directly e-mail and relative password with which the Customer registered on www.paypal.com.
6.2.2 At no time during the purchase process, www.avantgardeshop.it is able to know the information relating to the Customer's credit card (for example, the credit card number or the date of its expiry), transmitted through a connection protected by encrypted protocol directly to the site of the person who manages the electronic payment (bank or Paypal). No computerized archive of the Seller will keep such data. In no case can the Seller be held responsible for any fraudulent and improper use of credit cards and prepaid cards by third parties.
7. SHIPPING AND DELIVERY OF PRODUCTS
Each shipment contains:
i / the ordered products / o;
the relative transport / invoice document;
any accompanying documentation required based on the country of dispatch
any informative and marketing material.
Delivery of Products purchased
7 .3.1 The products purchased will be delivered by the courier identified by the Seller to the shipping address indicated by the Customer on the Order with insured shipping.
Upon receipt of the goods at your home, we ask the customer to verify the integrity of the packages at the time of delivery by the courier. In the event of anomalies, the Customer must have it noted and noted exactly by the courier and reject the delivery. Otherwise the Customer will be able to assert his rights in this regard.
8. RIGHT OF WITHDRAWAL
8 .4 The right of withdrawal is subject to the following conditions:
- Returned Products must be returned in their entirety and not on parts or components of them even in the case of kits;
- Returned Products must not have been used, worn, washed or damaged;
- Returned Products must be returned in their original packaging;
- Returned Products must be sent to the Seller in a single shipment. The Seller reserves the right not to accept Products of the same Order returned and sent at different times;
- Returned Products must be delivered to the carrier within fifteen (15) working days from the date you received the products;
8.5 If the right of withdrawal is exercised in accordance with the previous conditions (paragraph 8.4), the Customer can request a purchase voucher for the value of the return. If the customer chooses the purchase voucher, he must use it strictly within 6 months from the issue. The purchase voucher can not be combined and must be used entirely in an order of equal or greater value.
8.6 In case of return, the costs borne by the Customer, in addition to the initial shipment of the Order of the purchased products, will be added the costs of the return shipment.
8.7 www.avantgardeshop.it undertakes to bear also the initial shipping costs of the Products exclusively in case of damage due to transport or errors in shipping by the Seller. Only in these cases, the Seller will also refund the amount that the Customer paid as shipping costs.
9. WARRANTY OF NON-COMPLIANT PRODUCTS
9.1 The Seller is responsible for any defect in the products offered on the site, including the non-compliance of the items with the products ordered, in accordance with the provisions of Italian law.
9.2 If the Customer has stipulated the contract as a Consumer (meaning any physical person acting on the site for purposes unrelated to any business or professional activity), this warranty is valid on condition that both conditions are respected indicated below:
the defect occurs within 1 month from the date of delivery of the products;
the Customer presents a formal complaint regarding defects within a maximum of 1 month from the date on which the defect was acknowledged by the latter;
is correctly requested at the address email@example.com
9.3 In particular, in the event of non-compliance, the Customer who has concluded the contract as a Consumer will be entitled to obtain the restoration of the conformity of the products without expenses, by repair or replacement.
9.4 All return costs for defective products will be borne by the Seller.
For any information request, you can contact:
- by mail to the following address: firstname.lastname@example.org
- by telephone: 0971442294
- by mail to the following address: AVANT GARDE Footwear by Giovanna Volturno, Via del Gallitello 189/227, 85100 Potenza (PZ), Italy.
11. COMMUNICATIONS TO THE CUSTOMER
The Customer acknowledges, accepts and gives his consent to the fact that all communications, notifications, attestations, information, reports and any documentation on the operations performed, referring to the purchase of the Products, will be sent to the e-mail address indicated at registration, with the possibility to download the information on a durable medium in the ways and within the limits provided by the Site.
12. APPLICABLE LAW, SETTLEMENT OF DISPUTES AND JURISDICTION
These General Conditions of Sale are governed by Italian law and will be interpreted according to it, without prejudice to any other prevailing mandatory rule of the country of habitual residence of the Customer. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law and any disputes concerning and / or consequent to them must be resolved exclusively by the Italian jurisdiction. In particular, if the Customer holds the status of Consumer, any disputes must be resolved by the court of the place of residence or residence of the same according to the applicable law or, at the consumer's choice in case of action taken by the consumer, by the Court of Potenza. If the customer acts instead in the exercise of his business, commercial, craft or profession, the parties consensually establish the exclusive jurisdiction of the Court of Potenza.